DATE: May 20, 2026
TO: Honorable Mayor and City Councilmembers
FROM: Financial Services Department
TITLE: AMENDMENT 2 TO THE PROFESSIONAL SERVICES AGREEMENT WITH INFOSEND, INC. FOR PRINT AND DISTRIBUTION SERVICES
RECOMMENDATION
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Staff recommends that the City Council approve Amendment 2 to the Professional Services Agreement (PSA) with Infosend, Inc. in an estimated amount of $430,880 for a revised contract amount of $1,893,155, extending the term of the agreement to May 31, 2027 for data processing, printing, and mailing of utility bills, business license documents, and accounts receivable invoices and statements; and authorize the City Manager to execute the agreement.
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BACKGROUND AND ANALYSIS
In May 2022, the City Council approved a three-year PSA with Infosend Inc. for data processing, printing, and mailing of utility bills, business license documents, and accounts receivable invoices and statements in amount estimated to be approximately $340,000 annually based on historical volumes and services. The agreement allows for five one-year extensions.
The initial three-year contract set the pricing for materials and services provided by Infosend without any increase. Per the contract, optional extensions that are exercised will incur a Consumer Price Index (CPI) increase at the current CPI rate upon execution of the extension agreement. Postage rates are a direct pass through from the United States Postal Service (USPS) and rate increases are automatically passed onto the City at the time the rate goes into effect.
On June 4, 2025, the City Council approved Amendment 1, in the amount of $442,275, which executed the first of five optional one-year extensions and extended the contract through May 31, 2026 with a CPI increase.
The CPI increase from January 2025 to January 2026 is 2.93 percent and will be applied to per item charges (EXHIBIT A). A 10 percent increase to postage rates has been factored into the contract costs due to USPS's pol...
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