DATE: October 21, 2026
TO: Honorable Mayor and City Councilmembers
FROM: Financial Services Department
TITLE: AMENDMENT 4 TO AGREEMENT WITH NEUMO GROUP LLC FOR SHORT-TERM RENTAL AND TRANSIENT OCCUPANCY TAX COMPLIANCE AND REMITTANCE SERVICES
RECOMMENDATION
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Staff recommends that the City Council approve Amendment 4 to the Professional Services Agreement (PSA) with Neumo Group LLC (Neumo), in an amount of $17,335, for a revised contract amount of $293,595, extending the term of the Agreement for six months for Short-term Rental (STR) and Transient Occupancy Tax (TOT) compliance and remittance services; and authorize the City Manager to execute the amendment.
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BACKGROUND AND ANALYSIS
Neumo hosts the MUNIRevs application which provides a full array of services in STR and TOT compliance. Services offered include STR detection and compliance verification, twenty-four-hour live operator complaint hotline service, on-line complaint reporting to the City, on-line registration and payment processing, automated approval work flows, automated outreach and renewal processing, auditing work flows, and an interactive web portal and dashboard. The proposed Agreement is a short-term extension of the current contract to ensure continuity of these services until a new vendor assumes responsibility. A replacement vendor for these services was selected in accordance with the City’s procurement policies, and the new Agreement with the selected vendor is also included on this agenda for consideration.
On November 6, 2019, the City Council approved a three-year PSA with MUNIRevs, Inc. (d/b/a LODGINGRevs) for STR and TOT compliance and remittance services.
In August 2021, MUNIRevs, Inc. was the subject of an acquisition and merger, therefore the Agreement was assumed by the surviving entity, GovOS, Inc.
On September 14, 2022, the City Council approved Amendment 1 extending the Agreement for an additional one year from November 5, 2022 to November 5, 2023.
On ...
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