DATE: September 17, 2025
TO: Honorable Mayor and City Councilmembers
FROM: Human Resources Department
TITLE: RECLASSIFY THE METER SERVICE WORKER SERIES TO METER SERVICE TECHNICIAN SERIES AND UPDATE ASSOCIATED JOB DESCRIPTIONS
RECOMMENDATION
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Staff recommends that the City Council approve the reclassification of the existing Senior Meter Service Worker and Meter Service Worker I-II-III positions to Senior Meter Service Technician and Meter Services Technician I-II-III positions in the Water Utilities Department; update the City's salary schedule to reflect the job title changes in accordance with CalPERS guidelines, and accept updates to associated job descriptions effective the pay period following ratification and adoption of this recommendation.
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BACKGROUND AND ANALYSIS
The City's meter reading program has evolved significantly with the implementation of the Advanced Metering Infrastructure (AMI) system, a metering technology that enables remote reading of water meters using wireless data transmission instead of manual reads. Some manual meter reading tasks are still required, including installation of new meters, and turning water service on or off for new or departing customers. In light of these changes, it is now necessary to modify job descriptions to ensure that roles, duties and responsibilities are aligned to best reflect work being performed.
The Water Utilities Department Meter Services Division currently has staff consisting of one Meter Service Supervisor, one Senior Meter Service Worker (vacant), two Meter Service Worker IIIs, three Meter Service Worker IIs and one part-time Professional Assistant. This team is the primary group responsible for handling the operation and maintenance of the Advanced Metering Infrastructure system including automated water meters, Automated Metering Infrastructure hardware, associated equipment, and software. In addition, this group supports many other customer service tasks for the Department inc...
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